Privacy policy
Personal Data Protection Policy
This Personal Data Protection Policy describes how Fredda processes the information and data you provide to us in order to manage your relationship with Fredda. Any information you provide or that is otherwise available to us about you is processed in accordance with this policy.
Information may be provided via the website www.fredda.ge, social networks, or other communication channels.
With this document, we aim to explain on what basis and for what purposes we collect and process your personal data, and what legal and technical measures we use to protect it.
By accepting this policy, you acknowledge that you understand and agree to the processing of your personal data in accordance with this policy.
Who are we?
References to Fredda (“we”, “us”) mean LLC “Fredda” (ID: 406461635), which operates www.fredda.ge (the “Website”).
We determine the purposes and means of processing personal data.
Who is this document for?
This document applies to:
-
Fredda users (including former and potential users)
-
Individuals interested in products or services
-
Legal representatives or contact persons of users
-
Any other individuals whose data we process for business operations or service improvement
How do we collect your data?
We obtain your data from:
-
Your use of our website (except when browsing as a guest)
-
Registration/authentication on the website
-
Your requests for services or products
-
Your use of our services/products
-
Publicly available sources
Purpose of processing personal data
We process your data to fulfill contractual and legal obligations, including:
-
Managing relationships with users
-
Introducing new products and services
-
Monitoring your use of our products
-
Marketing activities
-
Sending status notifications (e.g., successful purchase, loan approval)
-
Supporting automatic loan approval by partner banks
-
Monitoring customer behavior
-
Improving our brands, products, and services
-
Testing new products and systems
-
Delivering high-quality services
-
Handling feedback and complaints
-
Preventing misuse and crime
-
Detecting and investigating offenses
-
Managing user accounts and financial operations
-
Risk management
-
Enforcing contractual rights
-
Protecting legal interests
-
Other legitimate purposes
What types of data do we process?
Personal Data
-
Account details: name, surname, email, address, phone number
-
Payment data: bank account and card details
-
Credit/debit information (for loan approval)
Voluntary Information
-
Information provided via email, chats, or other communication channels
Technical Information
-
Browser type, operating system, language, login time, domain, etc.
Cookies
Used to:
-
Improve navigation
-
Personalize experience
-
Enhance search functionality
-
Enable secure authentication
-
Optimize design and marketing
Device & Connection Information
-
Device details for fraud detection and security
-
Detection of VPN/proxy usage
-
Identification of suspicious software (bots, malware, AI tools)
Analytical Information
-
User activity (pages viewed, time spent, clicks, etc.)
-
Used for analysis and service improvement
Non-identifiable Information
We may anonymize your data so it cannot identify you. Such data may be used and shared without restriction.
Data retention
We store your data only as long as necessary.
If you are no longer a user, your data will be retained for no more than 2 years, unless otherwise required by law.
Data sharing
We may share your data with:
-
Your legal representative
-
Law enforcement or regulatory bodies
-
Third parties authorized by you
-
Service providers
-
Business partners
-
Any third party required by law
For marketing purposes, with your consent, we may share:
-
Name
-
Email
-
Phone number
with partners or use it ourselves for direct marketing.
Opt-out of marketing
You can stop receiving marketing communications at any time by:
-
Editing your profile
-
Contacting us at Info@fredda.ge
Data security
We implement physical, technical, and organizational measures to protect your data, including:
-
Secure network systems
-
Encryption
-
Authentication and access control
-
Protection against unauthorized access, loss, or misuse
Online security disclaimer
Despite taking all measures, we are not responsible for unauthorized access or hacking due to technological risks.
External links
Our website may contain links to third-party sites. We are not responsible for their content, policies, or security.
Your rights
You have the right to:
-
Access your data
-
Correct or update inaccurate data
-
Request deletion if:
-
Consent is withdrawn
-
Data is no longer needed
-
Processing is unlawful
-
-
Request restriction if:
-
Data accuracy is disputed
-
Processing is unlawful but deletion is opposed
-
Data is needed for legal claims
-
-
Withdraw consent at any time
-
File complaints with authorities or courts
Limitations of rights
Your rights may be restricted if required by law or for:
-
National financial/economic interests
-
Regulatory functions
-
Protection of confidential information
Minors
Services are not intended for individuals under 18.
If we discover data from minors, we may delete it. Please notify us if you suspect such cases.
Policy changes
We may update this policy at any time. Changes will be published on the website. Continued use of the website means acceptance of updates.
Terms of use
By using our website, you agree to data processing, including cookies. This policy is an integral part of the website terms.
Your obligations
You must provide accurate information and notify us of any changes.
Contact
Email: Info@fredda.ge
Last updated: March 8, 2026
